Product Meta

• product_code: VGW-820FS
• product_editor_4418_tab_content: The VGW-820FS provides the essential features you need for business-class voice communications in an easy-to-manage solution. Designed for businesses with branch offices, it helps the enterprises to save money on long-distance calls. <p style="text-align: center;"><img src="https://www.planet.com.sa/planet-storage/2025/01/VGW-820FSv2-4.png" alt="" width="700" height="740" /></p>
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• product_editor_4418_tab_title: Applications
• product_editor_4421_tab_content: <strong>SIP Applications</strong> <ul> <li>IETF SIP RFC3261 based on UDP/TCP/TLS</li> <li>8-line FXS connects to analog phone set or PABX</li> <li>Fax over T.38 and pass-through</li> <li>ITU-T G.711 A-law, G.711 μ-law, G.723.1 and G.729 voice coding</li> <li>In-band / out of band DTMF (RFC4733, RFC2833 / SIP INFO)</li> <li>Echo cancellation exceeding ITU-T G.168, up to 128ms tail length</li> <li>Supports SIP trunk and caller ID: DTMF/FSK CLI presentation</li> </ul>   <strong>Internet Features</strong> <ul> <li>Supports SNMP v1/v2/v3</li> <li>Supports VLAN 802.1P and 802.1Q</li> <li>Supports Layer 3 QoS and DiffServ</li> <li>Supports STUN (RFC 3489) and Outbound Proxy</li> <li>Supports TR069 and auto provisioning</li> <li>Supports TLS/SRTP security</li> </ul>   <strong>Call Features</strong> <ul> <li>Call waiting,  transfer (Blind transfer, Attend transfer)</li> <li>Call hold, quick pick</li> <li>Call forwarding (Unconditional)</li> <li>Call forwarding on no reply</li> <li>Hotline, speed dial and direct IP call</li> <li>Do not disturb (DND)  and three-way conferencing</li> </ul>  
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• product_editor_4421_tab_title: Key Features
• product_editor_4422_tab_content:   <div class="table-responsive"> <table class="common_table_sky" style="width: 100%;"> <thead> <tr> <th colspan="2">Hardware</th> </tr> </thead> <tbody> <tr> <td class="align-middle">WAN</td> <td>1 x 10/100BASE-TX RJ45 port</td> </tr> <tr> <td class="align-middle">LAN</td> <td>2 x 10/100BASE-TX RJ45 port</td> </tr> <tr> <td class="align-middle">Voice</td> <td>8 x RJ11 connection (8 x Foreign eXchange Station)</td> </tr> <tr> <td class="align-middle">Weight</td> <td>1000g</td> </tr> <tr> <td class="align-middle">Dimensions (W x D x H)</td> <td>240 x 154 x 37 mm</td> </tr> <tr> <td class="align-middle">Power Requirements</td> <td>100-240VAC, 50-60 Hz@DC12V 2A</td> </tr> <tr> <td class="align-middle">Power Consumption</td> <td>18W</td> </tr> </tbody> <thead> <tr> <th colspan="2">Protocols and Standard</th> </tr> </thead> <tbody> <tr> <td class="align-middle">FXS</td> <td>Dial Mode: DTMF and Pulse Pulse: 10 and 20 PPS Caller ID: DTMF/FSK CLI Presentation Max Cable Length: 3KM Reverse Polarity Programmable Call Progress Tone</td> </tr> <tr> <td class="align-middle">Voice & Fax</td> <td>G.711A/U law, G.723.1, G.729A/B,G.726 and iLBC Silence Suppression Comfort Noise Generation (CNG) Voice Activity Detection(VAD) Echo Cancellation (G.168), with up to 128ms Adaptive (Dynamic) Jitter Buffer Hook Flash Programmable Gain Control T.38/Pass-through Modem/POS DTMF mode: Signal/RFC2833/INBAND VLAN 802.1P and 802.1Q Layer3 QoS and DiffServ</td> </tr> <tr> <td class="align-middle">VoIP</td> <td>Protocol: SIP v2.0 (UDP/TCP),RFC3261,SDP,RTP(RFC2833), RFC3262, 3263,3264,3265,3515,2976,3311 RTP/RTCP, RFC2198, 1889 RFC4028 Session Timer RFC3266 IPv6 in SDP RFC2806 TEL URI RFC3581 NAT and rport Primary/Backup SIP Server Outbound Proxy DNS SRV/ A Query/NATPR Query SIP Trunk Early Media/Early Answer NAT:STUN, Static/Dynamic NAT</td> </tr> <tr> <td class="align-middle">Supplementary Service</td> <td>Call Waiting Blind Transfer Attend Transfer Call Forward on Busy Call Forward on No Reply Unconditional Call Forward Warm/Immediately Hotline Call Hold Do-not-disturb 3-way Conferencing Message Waiting Indicator</td> </tr> <tr> <td class="align-middle">Software Features</td> <td>Hunting Group Web ACL Telnet ACL Action URL PPPoE/IPv4/IPv6 Digitmap Bandwidth Optimization Routing Rules based Prefixes Caller/Called Number Manipulation</td> </tr> <tr> <td class="align-middle">Management</td> <td>SNMP v1/v2/v3 TR069 Auto Provisioning Web/Telnet Configuration Backup/Restore Firmware Upgrade via Web CDR Syslog Ping and Tracert Test Network Capture Outward Test (GR909) NTP and Daylight Saving Time IVR local Maintenance</td> </tr> </tbody> <thead> <tr> <th colspan="2">Environments</th> </tr> </thead> <tbody> <tr> <td class="align-middle">Operating Temperature</td> <td>0 ~ 45 degrees C</td> </tr> <tr> <td class="align-middle">Storage Temperature</td> <td>-20 ~ 80 degrees C</td> </tr> <tr> <td class="align-middle">Operating Humidity</td> <td>10%~90% relative humidity, non-condensing</td> </tr> <tr> <td class="align-middle">Emission</td> <td>CE, FCC</td> </tr> </tbody> </table> </div>
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• product_editor_4422_tab_title: Specifications
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• product_editor_4423_tab_title: Downloads
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• product_editor_4424_tab_title: Related Products
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• total_sales: 0
• accessories_table: <table class="common_table"> <thead> <tr> <th colspan="2">Ordering Information</th> </tr> </thead> <tbody> <tr> <td class="text-center align-middle"> <h3 class="h6 m-0">VGW-820FS</h3> </td> <td>8-Port SIP VoIP Gateway (8 FXS)</td> </tr> </tbody> </table>    
• product_label:
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• datasheet_0_date: 20200911
• datasheet_0_version: 1.0
• datasheet_0_description: VGW-820FS
• datasheet_0_download_pdf: https://www.planet.com.sa/storage/products/VGW-820FS/C-VGW-820FS_L.pdf
• datasheet: 1
• quick_guide_0_date: 20241101
• quick_guide_0_version: 1.3
• quick_guide_0_description: [Release for hardware version 2.0.] Added PSTI function.
• quick_guide_0_download_pdf: https://www.planet.com.sa/storage/products/VGW-820FS/EMQ-VGW-x20%20series_v1.3.pdf
• quick_guide_1_date: 20220826
• quick_guide_1_version: 1.2
• quick_guide_1_description: Modify contents of Quick Guide.
• quick_guide_1_download_pdf: https://www.planet.com.sa/storage/products/VGW-820FS/EMQ-VGW-x20%20series_v1.2.pdf
• quick_guide_2_date: 20201023
• quick_guide_2_version: 1.1
• quick_guide_2_description: For VGW-420FS/820FS/1620FS/2420FS/3220FS
• quick_guide_2_download_pdf: https://www.planet.com.sa/storage/products/VGW-820FS/EMQ-VGW-x20%20series_v1.1.pdf
• quick_guide_3_date: 20200623
• quick_guide_3_version: 1.0
• quick_guide_3_description: Initial Release.
• quick_guide_3_download_pdf: https://www.planet.com.sa/storage/products/VGW-820FS/EMQ-VGW-x20%20series_v1.0.pdf
• quick_guide: 4
• users_manual_0_date: 20201117
• users_manual_0_version: 1.0
• users_manual_0_description: Initial Release
• users_manual_0_download_pdf: https://www.planet.com.sa/storage/products/VGW-820FS/EM-VGW-x20-Series_v1.0.pdf
• users_manual: 1
• ec_declaration:
• android_app:
• driver:
• firmware_0_date: 20240919
• firmware_0_version: 24.831124
• firmware_0_description: [Release for hardware version 2.0.] The firmware updates for VGW-420FO, VGW-820FS, VGW-1620FS, VGW-2420FS, and VGW-3220FS are the same.
• firmware_0_download_pdf: https://www.planet.com.sa/storage/products/VGW-820FS/FW-VGW-820FS%28v2%29_v24.83.11.24.zip
• firmware_1_date: 20240619
• firmware_1_version: 24.831123
• firmware_1_description: [Release for hardware version 2.0.] Added PSTI function. <b>FW upgrade for PSTIA</b> (Product Security and Telecommunications Infrastructure Act) <b>*Note:</b> After updating the firmware, you will need to enter the product's MAC code at the first login. Please record the MAC code before proceeding with the update.
• firmware_1_download_pdf: https://www.planet.com.sa/storage/products/VGW-820FS/FW-VGW-820FS_v24.83.11.23.zip
• firmware_2_date: 20230825
• firmware_2_version: 24.831115
• firmware_2_description: [Release for hardware version 2.0.] 1.Fixed the webpage display issue after resetting to default from Web UI. 2.Fixed REN3, 4 issues and hid the Long Line Support function.
• firmware_2_download_pdf: https://www.planet.com.sa/storage/products/VGW-820FS/FW-VGW-820FS_1620FS_2420FS_3220FS%20%28v2%29_24.83.11.15.zip
• firmware_3_date: 20230407
• firmware_3_version: 24.831112
• firmware_3_description: Release for hardware version 2.0.
• firmware_3_download_pdf: https://www.planet.com.sa/storage/products/VGW-820FS/FW-VGW-820FS_1620FS_2420FS_3220FS%20%28v2%29_24.83.11.12.zip
• firmware: 4
• utility:
• compatible_list:
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• applications_tab: <p>The VGW-820FS provides the essential features you need for business-class voice communications in an easy-to-manage solution. Designed for businesses with branch offices, it helps the enterprises to save money on long-distance calls.</p><p><img style="display: block; margin-left: auto; margin-right: auto;" src="https://www.planet.com.sa/planet-storage/2025/01/VGW-820FSv3-4.png" alt="" width="700" height="740"></p>
• key_features_tab: <p><strong>SIP Applications</strong></p><ul> <li>IETF SIP RFC3261 based on UDP/TCP/TLS</li> <li>8-line FXS connects to analog phone set or PABX</li> <li>Fax over T.38 and pass-through</li> <li>ITU-T G.711 A-law, G.711 μ-law, G.723.1 and G.729 voice coding</li> <li>In-band/out-of-band DTMF (RFC4733, RFC2833 / SIP INFO)</li> <li>Echo cancellation exceeding ITU-T G.168, up to 128ms tail length</li> <li>SIP trunk and caller ID: DTMF/FSK CLI presentation</li> </ul><p> </p><p><strong>Internet Features</strong></p><ul> <li>SNMP v1/v2/v3 </li> <li>VLAN 802.1P and 802.1Q</li> <li>Layer 3 QoS and DiffServ</li> <li>STUN (RFC 3489) and outbound proxy</li> <li>TR069 and auto provisioning </li> <li>TLS/SRTP security </li> </ul><p> </p><p><strong>Call Features</strong></p><ul> <li>Call waiting,  transfer (Blind transfer, Attend transfer)</li> <li>Call hold, quick pick</li> <li>Call forwarding (Unconditional)</li> <li>Call forwarding on no reply</li> <li>Hotline, speed dial and direct IP call</li> <li>Do not disturb (DND)  and three-way conferencing</li> </ul>
• specifications_tab: <table style="width:100%;" class="common_table_sky"><thead><tr><th colspan="2">Hardware</th></tr></thead><tbody><tr><td class="align-middle">WAN</td><td>1 x 10/100/1000BASE-T RJ45 port</td></tr><tr><td class="align-middle">LAN</td><td>1 x 10/100/1000BASE-T RJ45 port</td></tr><tr><td class="align-middle">Voice</td><td>8 x RJ11 connection (8 x Foreign eXchange Station)</td></tr><tr><td class="align-middle">Weight</td><td>300g</td></tr><tr><td class="align-middle">Dimensions (W x D x H)</td><td>194 x 110 x 28 mm</td></tr><tr><td class="align-middle">Power Requirements</td><td>100-240VAC, 50-60 Hz@DC12V 2A</td></tr><tr><td class="align-middle">Power Consumption</td><td>18W</td></tr></tbody><thead><tr><th colspan="2">Protocols and Standard</th></tr></thead><tbody><tr><td class="align-middle">FXS</td><td>Dial Mode: DTMF and Pulse <br /> Pulse: 10 and 20 PPS<br /> Caller ID: DTMF/FSK CLI Presentation<br /> Max. Cable Length: 3KM<br /> Reverse Polarity<br /> Programmable Call Progress Tone</td></tr><tr><td class="align-middle">Voice & Fax</td><td>G.711A/U law, G.723.1, G.729A/B,G.726 and iLBC<br /> Silence Suppression <br /> Comfort Noise Generation (CNG)<br /> Voice Activity Detection(VAD)<br /> Echo Cancellation (G.168), with up to 128ms <br /> Adaptive (Dynamic) Jitter Buffer<br /> Hook Flash<br /> Programmable Gain Control<br /> T.38/Pass-through<br /> Modem/POS<br /> DTMF mode: Signal/RFC2833/INBAND<br /> VLAN 802.1P and 802.1Q<br /> Layer 3 QoS and DiffServ</td></tr><tr><td class="align-middle">VoIP</td><td>Protocol: SIP v2.0 (UDP/TCP), RFC3261, SDP, RTP(RFC2833), RFC3262, 3263, 3264, 3265, 3515, 2976, 3311<br /> RTP/RTCP, RFC2198, 1889<br /> RFC4028 Session Timer<br /> RFC3266 IPv6 in SDP<br /> RFC2806 TEL URI<br /> RFC3581 NAT and rport<br /> Primary/Backup SIP Server<br /> Outbound Proxy<br /> DNS SRV/ A Query/NATPR Query<br /> SIP Trunk<br /> Early Media/Early Answer<br /> NAT: STUN, Static/Dynamic NAT</td></tr><tr><td class="align-middle">Supplementary Service</td><td>Call Waiting<br /> Blind Transfer <br /> Attend Transfer<br /> Call Forward on Busy<br /> Call Forward on No Reply<br /> Unconditional Call Forward<br /> Warm/Immediately Hotline<br /> Call Hold <br /> Do-not-disturb<br /> 3-way Conferencing<br /> Message Waiting Indicator</td></tr><tr><td class="align-middle">Software Features</td><td>Hunting Group<br /> Web ACL<br /> Telnet ACL<br /> Action URL<br /> PPPoE/IPv4/IPv6<br /> Digitmap<br /> Bandwidth Optimization<br /> Routing Rules based Prefixes<br /> Caller/Called Number Manipulation</td></tr><tr><td class="align-middle">Management</td><td>SNMP v1/v2/v3<br /> TR069<br /> Auto Provisioning<br /> Web/Telnet<br /> Configuration Backup/Restore<br /> Firmware Upgrade via Web<br /> CDR<br /> Syslog<br /> Ping and Tracert Test<br /> Network Capture<br /> Outward Test (GR909)<br /> NTP and Daylight Saving Time<br /> IVR local Maintenance</td></tr></tbody><thead><tr><th colspan="2">Environments</th></tr></thead><tbody><tr><td class="align-middle">Operating Temperature</td><td>0 ~ 45 degrees C</td></tr><tr><td class="align-middle">Storage Temperature</td><td>-20 ~ 80 degrees C</td></tr><tr><td class="align-middle">Operating Humidity</td><td>10%~90% relative humidity, non-condensing</td></tr><tr><td class="align-middle">Emission</td><td>CE, FCC</td></tr></tbody></table>
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